Lifetime Warranty | 24Bottles®

24BOTTLES

Timeless design lasts for life.

24BOTTLES

Timeless design lasts for life.

YOU NEED HEROES

We design solutions to improve your everyday sustainable habits.

Don't look for just good products, choose your heroes, and you'll never need anything else.

NEVER GONNA SAY GOODBYE

We're ready to follow you on every adventure, without ever leaving you stranded.

Have you ever thought about how many times you've had to say goodbye to your water bottle?
After some time, it just goes...poof! And it turns into a useless object to get rid of.

But don't be afraid! Our products are here to change the rules of the game.
Made with the highest quality materials, they're designed to withstand everything, because yes, life happens.

We're ready to follow you on every adventure, without ever leaving you stranded.

WE WILL BE THERE

LIFETIME. We're not kidding.

You understood well.
We offer a lifetime warranty on every single product we design.

If your 24Bottles water bottle ever fails you (which is highly unlikely), we will be here to cover any manufacturing defect* and help you find the best solution to other incidents**.
Because when we say "for life"***, we really mean that 24Bottles will be your last water bottle, your HERO.

FOREVER

It's a PROMISE.

What are you waiting for? Join our family without worries.

And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star.
Because in the end, isn't that what "lifetime warranty" really means?

So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion.
Because once you try our water bottle, you'll never want to go back.
And with our lifetime guarantee, you'll never have to.

Glossary

Manufacturing Defect

We design our products to function perfectly during all of their lifespan, but sometimes (in fact, rarely) little details could slip during the manufacturing process.
Defective parts caused by little stumbles in the manufacturing process are covered by our 24Bottles Lifetime Warranty.

Incidents

We know that life happens.
Unfortunately, our 24Bottles Lifetime Warranty doesn't cover any damage as a result of normal use.
But don't worry! Your water bottle can still be your hero.
Get in touch with our Support Team and they'll help you find the best solution to get you back on track. Because they're rockstars.

FOR LIFE

Are heroes immortal? We can surely start an eternal debate on the subject.
In the meantime, it is important to know what we refer to when we say "For Life" and "Lifetime".

The product's lifetime is referred to as its lifetime. Inevitably, this is pertinent to the lifespan of the parts and materials rather than your life or ours.
Although we utilize the best materials available to achieve the maximum durability, the lifespan of a product is determined by how well it is cared for and how much use it receives, not by how old it is.
All materials deteriorate over time with use and exposure to the environment.

But for sure, your 24Bottles products will be your trusted companions for great number of adventures, and yes, memories last for ever.

What does our Lifetime Warranty cover?

Manufacturing Defects
Compromised Insulation (Clima Bottle and Travel Tumbler only)
Support Team assistance for life

What does our Lifetime Warranty not cover?

Improper Use: It is important to use your 24Bottles with care. Damage caused by improper use is not covered by our warranty.
Unauthorized Modifications: Any modifications made to the product by unauthorized sources are not covered by our warranty.
Normal Wear: Constant use over time may cause small signs of wear, such as superficial scratches and dents, which are not covered by the warranty.
Accidental Damage: Accidents happen, but damage caused by accidental drops or impacts is not covered by the warranty.
Unauthorized Customizations: Modifications or customizations made to your 24Bottles by third parties are not covered by our warranty.

FAQ

Comment puis-je nettoyer ma bouteille 24Bottles ?

La maintenance des produits 24Bottles est simple. Nous vous recommandons de les rincer après chaque utilisation, surtout s'ils sont utilisés pour conserver un liquide autre que de l'eau. Nous recommandons également des lavages réguliers : en prenant bien soin de votre 24Bottles, vous pourrez utiliser votre produit pendant de nombreuses années. Vous pouvez simplement utiliser de l'eau chaude et un savon neutre, ou un mélange d'eau chaude et de vinaigre, ou une cuillère à café de bicarbonate de soude pour une alternative plus naturelle ; en effet, utilisés séparément, ils constituent une excellente solution de nettoyage et sont nettement plus naturels que le liquide vaisselle. Une fois lavés, laissez toujours sécher les produits retournés et sans bouchon. De petites taches peuvent apparaître à l'intérieur de la bouteille en raison de l'utilisation continue, en particulier avec du café ou du thé noir, mais ne vous inquiétez pas : cela n'affectera ni la sécurité ni la durabilité de vos produits 24Bottles.

Puis-je mettre ma gourde dans le lave-vaisselle ?

Les 24Bottles avec une finition en acier inoxydable non coloree peuvent passer au lave-vaisselle. Cependant, nous deconseillons le lavage au lave-vaisselle pour les autres gourdes colorees, car cela pourrait endommager leur peinture. Noubliez pas que tout dommage cause par un lavage au lave-vaisselle annulerait votre garantie.

Puis-je mettre ma gourde au micro-ondes ?

Non, car les produits en acier inoxydable ne sont pas adaptés aux micro-ondes.

Puis-je mettre les bouteilles 24Bottles au congélateur et au réfrigérateur ?

Vous pouvez mettre votre Urban Bottle au congélateur pendant une courte période, mais gardez à l’esprit que les liquides gèlent et augmentent en volume, ce qui endommagerait la gourde. Votre Urban Bottle peut être stockée sans risques au réfrigérateur.

Cependant, la Clima Bottle et la Travel Tumbler ne doivent jamais être gelées, car cela endommagerait la gourde et sa capacité thermique.

Comment puis-je tester l’isolation thermique de ma gourde ?

(Uniquement pour la Clima Bottle et le Travel Tumbler)

Vous pouvez tester l’isolation de votre gourde en acier inoxydable en suivant ces étapes :

Placer la gourde vide sur une surface plane et propre.
Verser avec précaution de l’eau bouillante dans la gourde, et la remplir jusqu’à 2,5 cm du haut. Ne touchez pas la gourde en la remplissant.
Attendez 5 minutes puis touchez l’extérieur de la gourde. Si vous sentez des points chauds, il pourrait y avoir un problème d’isolation. Attendez que l’eau refroidisse complètement avant de la faire couler de la bouteille.

Your 24Bottles was designed to last a long time and offer exceptional performances. By following these guidelines, you will be able to enjoy your bottle to its fullest capacity.

WE GUARANTEE IT

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