Lifetime Warranty | 24Bottles®

24BOTTLES

Timeless design lasts for life.

24BOTTLES

Timeless design lasts for life.

YOU NEED HEROES

We design solutions to improve your everyday sustainable habits.

Don't look for just good products, choose your heroes, and you'll never need anything else.

NEVER GONNA SAY GOODBYE

We're ready to follow you on every adventure, without ever leaving you stranded.

Have you ever thought about how many times you've had to say goodbye to your water bottle?
After some time, it just goes...poof! And it turns into a useless object to get rid of.

But don't be afraid! Our products are here to change the rules of the game.
Made with the highest quality materials, they're designed to withstand everything, because yes, life happens.

We're ready to follow you on every adventure, without ever leaving you stranded.

WE WILL BE THERE

LIFETIME. We're not kidding.

You understood well.
We offer a lifetime warranty on every single product we design.

If your 24Bottles water bottle ever fails you (which is highly unlikely), we will be here to cover any manufacturing defect* and help you find the best solution to other incidents**.
Because when we say "for life"***, we really mean that 24Bottles will be your last water bottle, your HERO.

FOREVER

It's a PROMISE.

What are you waiting for? Join our family without worries.

And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star.
Because in the end, isn't that what "lifetime warranty" really means?

So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion.
Because once you try our water bottle, you'll never want to go back.
And with our lifetime guarantee, you'll never have to.

Glossary

Manufacturing Defect

We design our products to function perfectly during all of their lifespan, but sometimes (in fact, rarely) little details could slip during the manufacturing process.
Defective parts caused by little stumbles in the manufacturing process are covered by our 24Bottles Lifetime Warranty.

Incidents

We know that life happens.
Unfortunately, our 24Bottles Lifetime Warranty doesn't cover any damage as a result of normal use.
But don't worry! Your water bottle can still be your hero.
Get in touch with our Support Team and they'll help you find the best solution to get you back on track. Because they're rockstars.

FOR LIFE

Are heroes immortal? We can surely start an eternal debate on the subject.
In the meantime, it is important to know what we refer to when we say "For Life" and "Lifetime".

The product's lifetime is referred to as its lifetime. Inevitably, this is pertinent to the lifespan of the parts and materials rather than your life or ours.
Although we utilize the best materials available to achieve the maximum durability, the lifespan of a product is determined by how well it is cared for and how much use it receives, not by how old it is.
All materials deteriorate over time with use and exposure to the environment.

But for sure, your 24Bottles products will be your trusted companions for great number of adventures, and yes, memories last for ever.

What does our Lifetime Warranty cover?

Manufacturing Defects
Compromised Insulation (Clima Bottle and Travel Tumbler only)
Support Team assistance for life

What does our Lifetime Warranty not cover?

Improper Use: It is important to use your 24Bottles with care. Damage caused by improper use is not covered by our warranty.
Unauthorized Modifications: Any modifications made to the product by unauthorized sources are not covered by our warranty.
Normal Wear: Constant use over time may cause small signs of wear, such as superficial scratches and dents, which are not covered by the warranty.
Accidental Damage: Accidents happen, but damage caused by accidental drops or impacts is not covered by the warranty.
Unauthorized Customizations: Modifications or customizations made to your 24Bottles by third parties are not covered by our warranty.

FAQ

Wie kann ich meine Wasserflasche reinigen?

Die reinigung deiner 24bottles ist einfach. Nach jedem gebrauch empfehlen wir, sie mit warmem wasser abzuspulen. Du kannst warmes wasser und milde seife oder eine mischung aus warmem wasser und essig verwenden. Alternativ kannst du fur eine naturlichere losung einen essloffel backpulver verwenden. Lass die flasche nach der reinigung kopfuber und ohne deckel trocknen. Kleine flecken im inneren der flasche, die durch getranke wie kaffee oder schwarzen tee entstehen, beeintrachtigen weder die sicherheit noch die haltbarkeit des produkts.

Kann ich meine Flasche in der Spülmaschine waschen?

Die 24Bottles mit ungefarbter edelstahloberflache sind spulmaschinenfest. Fur andersfarbige flaschen raten wir jedoch davon ab, sie in der spulmaschine zu reinigen, da dies zu schaden am lack fuhren kann. Bitte beachte, dass bei schaden, die durch das spulen in der spulmaschine verursacht werden, deine garantie erlischt.

Kann ich meine Flasche in die Mikrowelle geben?

Nein, Edelstahlprodukte sind nicht für die Mikrowelle geeignet.

Kann ich meine Flasche in den Gefrierschrank oder Kühlschrank stellen?

Du kannst deine Urban Bottle für kurze Zeit in den Gefrierschrank stellen. Beachte jedoch, dass Flüssigkeiten gefrieren und sich ausdehnen können, wodurch die Flasche beschädigt werden könnte. Deine Urban Bottle kann sicher im Kühlschrank aufbewahrt werden.

Die Clima Bottle und Travel Tumbler sollten jedoch niemals eingefroren werden, da dies die Flasche und ihre Wärmekapazität beschädigen kann.

Wie kann ich die Wärmeisolierung meiner Flasche testen?

(Nur für Clima Bottle und Travel Tumbler)

Du kannst die Wärmeisolierung deiner Edelstahl-Wasserflasche testen, indem du diese Schritte befolgst:

Stelle die leere Flasche auf eine ebene, saubere Oberfläche.
Gieße vorsichtig kochendes Wasser in die Flasche und fülle sie bis auf 2,5 cm über den Rand. Berühre die Flasche nicht beim Befüllen.
Warte 5 Minuten und berühre dann die Außenseite der Flasche. Wenn du heiße Stellen spürst, liegt möglicherweise ein Isolationsproblem vor. Warte bis das Wasser vollständig abgekühlt ist, bevor du es aus der Flasche entnimmst.

Your 24Bottles was designed to last a long time and offer exceptional performances. By following these guidelines, you will be able to enjoy your bottle to its fullest capacity.

WE GUARANTEE IT

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